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• Hospital Visit—Inpatient
• What to Tell Your Child
• What to Bring
• Admissions
• Life in the Hospital
• Our Health Care Team
• Patient Care Areas
• Visiting Policy
• Going Home
• Hospital Visit—Outpatient
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  Hospital Room
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Life in the Hospital

Access to information

Details of your child's condition and treatment should be kept confidential by hospital staff, unless the law requires that such information be given to some person or authority, or as required for coordination of care with treatment
If you would like to see your child's medical file please ask your nurse and she will arrange for you to view the record with a health professional.

ATM (Automatic Teller Machine)

There are automatic teller machines in the lobby of University Hospital, in the Physician’s Office Building, 725 Irving Ave., and in nearby banks.

Breast Feeding Room (Lactation Room)

We are very interested in supporting the breast-feeding mother. In the event your baby is unable to nurse, you are encouraged to pump and save your milk.
We have a dedicated lactation room with an electric pump and attachments for your use. The room provides a private and quiet environment. If you are breast feeding your child, please let your nurse know and she will order meals for you. This will help you maintaining proper nutrition and keep your milk flowing.

Finding Food

Play Room

A playroom is located on each inpatient floor. Toys and activities are available to help make your child's hospital stay less frightening and maintain some amount of normalcy while in the hospital.

Please contact your Child Life Specialist for any individual needs your child may have. They can be reached at 315-464-7543.

Room changes

A room is assigned according to your child's needs. At times it may be necessary to move your child to another room or unit. An alteration in your child or another child's condition may require such a change. When your child is moved to another room, you will be notified as soon as possible. At times the room change may occur before you have been notified.

Cellular Phones Prohibited

Cellular phones can interfere with electronic medical equipment. Please do not use your phone inside the hospital. On each unit, phones are provided for parent's use. If long distance calls need to be made, please have a calling card ready. If you do not have one, please contact your Patient Service Leader (Nurse) for help.

Safety and Security

Security officers patrol University Hospital regularly. All staff wear identification badges. From time to time, staff may ask visitors to identify themselves. After 6 PM, you will be asked to obtain a visitor's pass in the main lobby of the hospital. This is to help identify people that may be staying the night in case of an emergency.

For your safety please do not leave your valuables unattended. If you need to leave the hospital at night please do not walk alone. Security will escort you to your car if needed.

School Room

There is a classroom in the hospital that your child may use if the tutor finds it beneficial. We also have computer access for the children's needs.

Television Services

Televisions are provided at no cost for any child in the hospital. We also have a wide variety of VCRs and movies to help the time pass. If your child has a favorite movie, you may bring it with you. Due to the different ages of our patients, no movie rated higher than PG-13 are allowed in the units.