Clinical Enterprise Steering Committee—
"Single Call Does it All"…Access Strategies

Ambulatory Scheduling, Mystery Shopper, One Call etc. Team

Membership

  • Richard Kilburg, Chair, Ambulatory Services, Hospital Administration, Chair
  • Shelley White, Patient Access Services
  • Sondra Mott, Associate Director of Nursing, Amb. Administration
  • Bridget Flanagan, UMAS
  • Lisa Kohr, UMAS
  • Nancy Daoust, Medicine
  • Jackie Furbeck, Central Scheduling
  • Larry Novak, M.D., Family Medicine
  • Keitha Costello, Medicine
  • Ad hoc: Veronica Amsterdam, Finance

Team Achievements

Clinical