Engaging Excellence
When President David Smith took office in September 2006, he launched the Engaging Excellence initiative to challenge and encourage SUNY Upstate faculty, staff, and students to create the best setting possible in which to learn, work, and serve. The President identified the need for cross-functional, high performing teams to create recommendations for a long term strategic plan.
Four years later, we have
- implemented recommendations for over 450 process and operational improvements
- implemented 65 quick wins
- created a set of Shared Values
- instituted the Upstate Pledge

- created our Students-First
, Patients-First
, and People-First
Philosophies - launched our Strategic Plan
Throughout this process, the President and his Leadership Council have continued to conduct our operational and strategic decision-making process through a multi-disciplinary team approach that has engaged our faculty, staff, and students, and, in some instances, included reaching out to our patients and business partners as well.
"Engaging Excellence" is the umbrella for our campus planning and improvement initiatives, by which President Smith continues to advance our university. To that end, in October 2010, President Smith commissioned cross-functional, multi-disciplinary teams to assess and recommend enhancements to the resident/fellow experience at Upstate Medical University.
The University's goal is to create an outstanding Graduate Medical Education program where the focus is on the resident and fellow learning experience, enhanced by our faculty and staff who are committed to helping our residents and fellows become skilled physicians. Upstate strives to create a best-in-class resident/fellow experience that is known for its reputation and excellence.
This site provides information and updates on the progress for "Engaging Excellence for Residents and Fellows." It also provides a mechanism by which you can Share Your Ideas and participate in the process.
This site also contains some archival information from the original Engaging Excellence process to provide background on our Engaging Excellence foundation and philosophy.