Menu Skip to Content
Dr. Cantor checking tonsils

Pediatric Emergency Department

Emergency Department, Pediatrics
Upstate University Hospital - Downtown Campus
2nd Fl., East Wing, 750 East Adams Street
Syracuse, NY 13210
Map & directions
Phone: 315 464-5565
Fax: 315 464-6521

Upstate University Hospital has a new pediatric emergency department.

Opened on Aug. 9, the $3 million expansion doubles the size of the current unit and relocates emergency care for children to the hospital's fourth floor, making it separate from the adult emergency department.

"This isn't just a little expansion," said Pediatric Emergency Department Director Richard Cantor, MD. "This is a brand new pediatric emergency department that quite frankly, and I know this from the other places, is the nicest one in New York state."

The new pediatric emergency department features 18 private exam rooms with a capacity to serve 24 patients. The pediatric emergency department sees about 27,000 visits annually. The renovated space also has its own pediatric-friendly diagnostic radiology unit, meaning children do not have to leave the unit for some diagnostic tests. The space has been designed and furnished with kids in mind, with plenty of gaming systems for all ages. It's decorated with whimsical designs and generous splashes of color, all aimed at lessening the anxiety for young patients. The renovation was supported in part by contributions from the community, which raised more than $1 million to aid the effort.

Time Warner Cable News 8/4: External Icon

WAER, 8/4: Upstate's new pediatric friendly ER opens; dedicated space helps younger patients feel more at home: External Icon

NewsChannel 9, 8/4: Upstate reveals new pediatric emergency department: External Icon

Our mission is to provide...

  • Courteous, competent, and compassionate care to any ill or injured child.
  • A caring, comfortable, and as painless an emergency department experience as possible.
  • Education so that parents/guardians have an understanding of their child's illness or injury and an understanding of ways to prevent further illnesses or injuries in the future.

We speak a child's language yet relate to adults for assessment, teaching, and referrals. We provide the necessary knowledge to allow parents/caretakers to successfully impact their children's health outcomes. We ensure comfort, pain relief, and empathy for our children and families. Finally, we spend time ensuring that parents/caretakers understand exactly what is wrong with their child and what they must do to facilitate optimal outcomes.