How to request a transcript . . .
Complete our Request Form  text, sign it and either fax, mail or bring it to us in person.
To protect the confidentiality of your transcript, Federal law requires your signed consent to release your transcript. Not even a parent may receive your transcript without your signed release. (Federal Family Rights and Privacy Act of 1974 -Buckley Amendment) That is why no phone, e-mail, or third party requests can be accepted.
Make certain you do not owe money to the University.
State law prohibits the Registrar's Office from releasing a student's record if they owe the University money, Pursuant to the Student Debt Obligation/Bankruptcy and Statute of Limitations (Section 302.1(j) Title B, Official Compilation of Codes, Rules and Regulations of the State of New York. Nor can a student's record be released if they are on the NYS Student Loan Service Center Loan Default List. If you owe the University money, you will be notified that your request cannot be processed until your obligation is satisfied. Contact the Bursar's Office to determine how to satisfy your outstanding obligation.
A fee of $5.00 is required to accompany every official and unofficial transcript request.
The $5.00 fee for each transcript includes postage, except Overnight Delivery, which is an additional charge of $25.00. Incorrect payments and requests are returned for correction. You may pay by cash, check, credit card or money order. Checks should be made out to SUNY Upstate Medical University. To pay by credit card you must submit your Credit Card type (VISA/Mastercard or Discover Card only), your account number, the expiration date and your signature authorizing the charge. You may also contact the Bursar's Office at (315) 464-5148 directly to relay your credit card information over the phone. Normal turn-around time for our office to process your request is 5-10 business days from the date that it is received in our office.
It is the policy of SUNY Upstate Medical University to require that all official transcripts be made out to a specific institution or agency.
An official transcript may be mailed to a student in a sealed envelope when required, but the name of an institution or agency who will be the final recipient must be provided in the request for a transcript.
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