The Surgery Center is a state-of-the-art facility that offers patients a comfortable setting for a wide range of services. Centrally located within Upstate University Hospital Community Campus, the Surgery Center is also supported by the hospital and can easily access its various departments and staff.
Contact InformationSurgery Center
Upstate University Hospital Community Campus
4900 Broad Road
Syracuse, NY 13215
Phone: (315) 492-5614
For patients and family members, the Surgery Center offers a variety of conveniences including:
- Flexible scheduling and discharge times
- Efficient pre-admission and admission processes
- A comfortable waiting area for visitors
- Free parking for patient pick-up
- Patient follow-up phone call by a UUH Community Campus nurse
Preparing for Surgery
Having surgery can be confusing and uncomfortable time. To better prepare you for your surgery, Upstate University Hospital at Community Campus has published a guide to surgery. To be ready for your procedure, you will need to complete these steps:
1. Advance Registration
Patients are asked to complete and return the advance registration form. The advance registration form asks for information about you and your insurance. As much of this information is required by New York State regulations, please fill out the form completely. If you have questions regarding the Advance registration form, please call the hospital's Patient Access Department at (315) 492-5538.
- Insurance information
Fill out only the insurance information that applies to you and your coverage. If you or your spouse have several types of coverage, please include all information. If possible, attach a photocopy of your insurance cards. If you have questions regarding your insurance coverage or pre-admission certification, please call the Business Office at (315) 492-5555.
Your insurance plan or employer may require pre-admission certification prior approval for a hospital stay. If so, it is your responsibility to obtain necessary approval. Please check with your employer or insurance carrier in advance regarding any requirements you must meet to obtain coverage.
If you would like the services of a language interpreter, please call the Patient Access Department at (315) 492-5538 or note your request on your Advance registration form. We will provide an interpreter at no cost to you.
2. Pre-admission testing
In some cases, patients must have tests performed prior to a surgical procedure. Pre-admission testing is usually done no earlier than 14 days before surgery.
If you are scheduled for pre-admission tests, the date and time of your appointment are shown on the label on the back cover of this brochure. Patients are required to prepare and check-in for pre-admission testing. This includes completing the following forms and bringing them to your pre-admission appointment:
Universal medications form
On the day of your pre-admission appointment, please inform the hospital personnel of any medication you have taken before your tests. Please make sure you complete the universal medication form and bring it to your pre-admission testing appointment.
Health care proxy form
The New York State Health Care Proxy Law allows you to appoint someone you trust - a family member or close friend - as your health care agent to make decisions regarding your care should you lost the ability to make these decisions for yourself. This law gives you the power to make sure that health care professionals follow your wishes. Health Care Proxy forms are distributed at your pre-admission testing visit.
- Advance Directives document
An advance directive is a written document that you may use under certain circumstances to tell others what care you would like to receive or not receive should you become unable to express your wishes at some point in the future. Adults in New York State have the right to accept or refuse medical treatment, including life-sustaining treatment. At the time of admission, you will be asked if you have an advance directive. Please discuss your options with your doctor and complete an Advance Directive document to bring with you for use during your hospital stay.
No fasting is required for pre-admission testing unless otherwise instructed by your physician.
Pre-admission testing appointment
By conducting interviews and completing paperwork in advance of your admission, your day of surgery will be smoother and more efficient. In most cases, your pre-admission tests and interviews should be completed in less than two hours. Please allow for this time in your schedule.
On the day of your testing appointment please report to the hospital's Diagnostic Center with your completed health care proxy form and advance directives documents for your pre-admission texting. Please note that all patients under the age of 18 must be accompanied by a parent or legal guardian. During your pre-admission visit, the date for your procedure and your admission time will be confirmed. Occasionally, changes in scheduling occur during the week prior to surgery. If this is necessary, we will call you.
3. Prepare for your admission, procedure and discharge.
- Check the date of your surgery
The date and time of your surgery will be given at pre-admission testing. If you do not require pre-admission testing, your physician will inform you of the date and time of your admission.
- Postponing your admission
A decision to postpone your admission either for personal or medical reasons should be made in consultation with your doctor. Some medical reasons for cancellation may include symptoms of the common cold or flu. Such conditions should be discussed with your doctor as soon as you become aware of them, even if you do not think they are serious.
Hospital postpones your admission
Our emergency admissions are unpredictable. When they are high, we may need to postpone scheduled admissions. If it is necessary to postpone your admission, we will notify you and your doctor. We will then reschedule your admission as soon as possible.
To complete your procedure safely, it is important that you do not eat or drink anything (including water) after midnight the night before your admission, unless specifically instructed otherwise. If you eat or drink anything within this time, your surgery may be postponed to a later date.
You should refrain from consuming alcohol for at least 24 hours before and after your procedure.
Take only the medication prescribed by your physician, surgeon or anesthesiologist. Please fill out the universal medications form if you have not already done so and bring it in with you. If you do not know the names of the medications you are taking, bring the medications with you so that we may identify them. Medications you bring with you will be stored in the hospital pharmacy and returned to you upon discharge.
When a child is a patient, we make a special effort to ensure his or her comfort. Children must fast before their surgery. It is important that your child has nothing to eat or drink after midnight the night before the procedure. Your doctor will give you specific instructions to follow before your child's admission.
Please contact the nursing staff of the Surgery Center should you have any other questions about your child's stay at (315) 492-5614.
- Shower and shampoo
Please take a complete bath or shower and shampoo your hair before coming to the hospital. Wear loose-fitting, comfortable clothes that will be easy to put on for your return home. Wear no makeup and no nail polish on your fingers or toes.
- What not to bring
- Do not wear or bring any jewelry, rings, earrings or piercings
- Do not wear any makeup
- Do not bring any valuables
If you are having surgery and will return home the same day, you are considered an outpatient. You will be instructed when to arrive at the Surgery Center and will be greeted and shown to the area where you will be admitted by your nurse. After your procedure, you will stay in the Recovery Room for a short period before being brought back to the Surgery Center. For certain procedures, some patients will not go to the Operating and Recovery Rooms, but instead go to the Radiology Department or Cardiac Catheterization Lab. If you are a having surgery and will be home the same day, please bring slippers to wear but do not bring valuables - the hospital cannot be held responsible for these items.
You will be ready for discharge about two hours after your procedure, at which time your nurse will review your discharge instructions.
You must make arrangements for a responsible adult to drive you home. Because of the effects of your anesthesia, you may not drive sooner than 24 hours after you are discharged from the hospital. We advise you to make arrangements for someone to stay with you at home following surgery.
You will receive a phone call from a Surgery Center nurse to see how you are recuperating. The Surgery Center nurse will be happy to answer any questions you may have at that time.
If you are having surgery and will then be admitted into the hospital, you are considered an inpatient. You will be instructed when to arrive at the Surgery Center and will be greeted and shown to the area where you will be admitted by your nurse. After your procedure, you will stay in the Recovery Room for a short period before being brought back to the Surgery Center. For certain procedures, some patients will not go to the Operating and Recovery Rooms, but instead go to the Radiology Department.
- Your personal items
You do not need to bring many personal items to the hospital. Essential articles such as toilet accessories, robes, slippers and nightgowns or pajamas are appropriate. Items for personal hygiene, such as a toothbrush and mouthwash, may be brought from home or purchased at the hospital for a small charge.
- Safeguarding valuable items
Please safeguard your valuables by leaving them at home. We understand that a valuable piece of jewelry or other personal item may be especially meaningful for sentimental reasons. If you wish to bring such an item, we urge you to ask Patient Access or your nurse to have it stored in the Hospital safe during your stay.
- Eyeglasses, hearing aids and dentures
Please protect such items as eyeglasses, hearing aids and dentures by keeping them in the drawer of your bedside stand when not in use. The hospital cannot assume responsibility for personal property other than items stored in our safe.
- Checking in
At the time of your admission, park in the garage and come to the Diagnostic Center entrance, as you did for your pre-admission tests. If you did not have any pre-admission tests, proceed to the Information Desk in the lobby for registration. Otherwise, proceed to "The Surgery Center" for check-in.
Your attending physician is the only person with authority to discharge you from the hospital. If you choose to leave before your doctor authorizes you to do so, you must sign a statement assuming full responsibility for your action. Discharge time is 10:00 a.m. daily on all floors The hospital's customary discharge time is 10:00a.m. However, there may be times when, due to medical necessity, you will remain in the hospital a few hours longer. This decision will be based on your individual health care needs.
For the safety of our patients and our staff, UUH Community Campus operates with a Standard Precautions policy. This means that all health care staff handling blood or body fluids is required to wear protective gloves and gowns. In addition, staff wear protective masks and eyewear when working with patients who have specific respiratory infections. Please do no be alarmed or concerned if staff use gloves and protective clothing with your personal care or the care of a loved one. Standard Precautions applies to all our patients and has been instituted as a protective, preventative measure. If you or your family have questions concerning Standard Precautions, please ask your unit nurse for assistance. If there are special problems UUH Community Campus's Social Work Department is available to help patients and their families with problems involved in hospitalization and discharge planning. You are welcome to contact the Social Work Department before your admission or during your hospital stay.
This checklist will help you prepare for your surgery. Check off each item to avoid cancellation or unnecessary delays.
- Do not eat or drink anything, including water, after midnight the night before your admission.
- Consult your physician regarding medications.
- Take a complete bath or shower and shampoo your hair. Do not wear makeup or nail polish on your fingers or toes.
- Wear loose-fitting, comfortable clothing, such as a jogging suit, and bring slippers.
- Leave all jewelry and valuables at home.
- Bring healthcare proxy and advance directives information
- Please be on time for your surgical admission.
- Park in the garage and go the diagnostic center lobby of the hospital.
- Then follow the signs to "The Surgery Center."
- If you are an outpatient, make arrangements for a responsible adult to drive you home.
- Even if you take a taxi, you must arrange for a companion to ride with you. Patient discharge will be approximately two hours after surgery.
We advise that you make arrangements for someone to stay with you at home following surgery.