Making an Appointment

Appointments are primarily made by physician request for consultation. Self referrals are accepted with proper supporting clinical records or for patients who are interested in a second opinion.

New Patients Call: 315 464-4353

Appointments will be scheduled when we have received the following information:

  • Applicable records, including labs
  • X-rays
  • Patient demographic information, including a copy of the insurance card.

Patients should bring with them to the first appointment:

  • A list of all medications, including over the counter medications
  • A form of picture ID, eg. a driver's license
  • Current health insurance card(s) and any drug insurance card
  • The completed history form that was sent in the mail

New patients should be prepared to spend a minimum of 1.5 hours in the office for an initial visit which includes preparation, physician time, and discharge time. Subsequent visit times will depend on the patients diagnosis and plan of care and this will be discussed with you at the initial visit.

Cancellations

Cancellations and appointments which must be rescheduled can most efficiently be handled by calling the appropriate office:

Upstate Cancer Center
750 East Adams Street
Syracuse, NY 13210
Map & directions
Phone: 315 464-8200
Fax: 315 464-8206
Hours: 8:00 am 5:00 pm, Monday through Thursday 8:00 am 4:30 pm, Friday
Upstate Cancer Center Hematology Oncology at the Hill
Hill Medical Center
Suite 403, 1000 East Genesee Street
Syracuse, NY 13210
Map & directions
Phone: 315 464-2929
Fax: 315 464-2930
Hours: 8:00 am-4:30 pm
Upstate Cancer Center at Oneida
603 Seneca Street
Oneida, NY 13421
Map & directions
Phone: 315 361-1041
Fax: 315 361-1044
Upstate Cancer Center at Oswego
Oswego Hospital Health Services Center
Suite 110, 140 W. Sixth Street
Oswego, NY 13126
Map & directions
Phone: 315 342-6215
Fax: 315 342-6219
Hours: 8:00 am - 4:30 pm, Monday through Friday

Emergencies

A physician is available by phone 24 hours a day and is reached by calling the Regional Oncology Center main phone number at 315-464-8200. When patients call the appropriate phone number, their call will be transferred to the answering service who will relay the message to the on-call physician. The on-call physician or resident will respond to the call as soon as possible for further guidance.

Life-threatening Emergencies

Patients should call 911 for an ambulance to transport them to the nearest hospital or emergency department.

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